Date & Time of Course
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15 July, 2025
9:30 am - 3:30 pm
Location: Virtual
In our work supporting people, professional boundaries are essential to providing a safe and responsible environment. This interactive course will support you to maintain professional boundaries and healthy relationships with the people you support.
Trainer
Date & Time of Course
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15 July, 2025
10:00 am - 4:30 pm -
16 July, 2025
10:00 am - 4:30 pm
Location: Virtual
There are many benefits to workplace coaching including, improved performance, improved relationships, and improved staff morale and wellbeing. Coaching can also help manage performance issues and workplace challenges proactively.
This two-day Coaching Skills for Managers course will explore how coaching skills can be applied in your day-to-day management practice, as well as considering how organisations can move towards a ‘coaching culture’.
Trainer
Date & Time of Course
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17 July, 2025
9:30 am - 3:30 pm
Location: Virtual
This online course will equip you with the skills, knowledge and techniques required to effectively handle difficult and aggressive behaviour and avoid these escalating into a potentially violent situation.
Date & Time of Course
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17 July, 2025
10:00 am - 1:00 pm
Location: Virtual
This online course will examine how Universal Credit is unfolding and how to understand the complexities of deadlines, timing of claims and the mysteries of transitional protection for people moving from legacy benefits.
Trainer
Date & Time of Course
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22 July, 2025
10:00 am - 4:00 pm
Location: Virtual
This new one-day course will provide a comprehensive overview of Psychologically Informed Environments (PIE) and its application in frontline roles.
Understanding PIE is essential for those directly interacting with clients, tenants, and stakeholders, as it enables the creation of supportive and effective environments that cater to psychological and emotional needs.
Trainer
Date & Time of Course
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24 July, 2025
10:00 am - 4:30 pm
Location: Virtual
In the demanding and impactful roles you have within the voluntary sector, building collaborative and empowering relationships is fundamental.
This one-day course will support you to develop Strength-Based Approaches within your role. The course will also consider how this aligns with a psychologically-informed environments framework (PIE), and trauma-informed practice.