Catching Up with Universal Credit

Expired Catching Up with Universal Credit

Date & Time of Course

  •  14 March, 2024
     10:00 am - 1:00 pm


The implementation of Universal Credit is now accelerating across the country: well over 6 million people are now on UC, the Managed Migration process is ramping up, and all Jobcentres are now fully prepared (?) for what lies ahead.

This half day Zoom course will examine how this is all unfolding and how to understand the complexities of deadlines, timing of claims and the mysteries of transitional protection for people moving from legacy benefits.

As if that wasn’t enough, even though the DWP is facing a crisis of 20% understaffing, the Secretary of State has announced plans to increase work-search requirements, intensify the sanctions regime, and (possibly) revolutionise the Work Capability Assessment.  All of these plans are intended to put pressure on claimants to find work or increase their hours/ rate of pay.

We will look at these issues, and many other changes affecting your clients on this half day catch-up.

Our aim is to bring you comprehensive information which will bring you up to speed with all the essentials in these unique times.

In particular, we will look at:
  • Helping your clients cope with the intensifying of the work-search regime and sanction regime, including changes to earnings requirements
  • The programme for moving legacy benefit claimants onto Universal Credit and how you can best prepare for what lies ahead
  • Supporting people who could or must move to UC – timing, preparation, working out if people would be better-off and maximising transitional protection
  • Refresher on the benefit cap
  • Refresher on the impact of work on Universal Credit
  • Improving safeguarding at the DWP: using the law to help your clients

Who should attend?

This course is suitable for anyone reasonably familiar with UC who needs to be confident that their knowledge is up to date.

It will not be suitable for people who are brand new to Universal Credit, or people who do specialist benefits casework.




The trainer’s knowledge, energy and ability to manage the space was extremely well done.  Sharing tools to empower our clients and highlighting important language and regulations.  Also the case studies were brilliant as it brought the training to life and was really memorable.



This course will be delivered over a half day session on 14 March 2024.  Please note, this online course will not be recorded.


This course is also available in-house, and prices start from £439 for up to 14 people.  This can be a cost-effective way of training staff and can be tailored to best meet the needs of your organisation.

For more information see In-house Training 

Please contact the Learning & Development Team for further assistance at [email protected] or telephone  01273 645420

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