Catching Up with Universal Credit

Expired Catching Up with Universal Credit

Date & Time of Course

  •  29 March, 2022
     10:00 am - 1:00 pm


With over 6m people now on Universal Credit (UC), and a return to the ‘managed migration’ to UC of people on legacy benefits now on the cards for 2022 onwards, there are changes and challenges ahead in the world of Universal Credit.

The good news for UC claimants is that the way earnings are treated is now considerably more generous, but of course the bad news is that these new rules do not affect people who are not able to work!  We will look at these issues, and many other changes affecting your clients, on this half day catch-up, delivered by Zoom.

Our aim is to bring you comprehensive information which will bring you up to speed with all the essentials in these unique times.

In particular, we will look at:

  • Helping your clients cope with the return of full claimant commitments, face to face assessments and the imposition of greater conditionality
  • The impact of recent changes to the way earnings are treated, and how to tell if your client’s award is correct.
  • The rising cases of people affected by the Benefit Cap – how to work it out and how to try and avoid it
  • Supporting people who could or must move to UC – timing, preparation, working out if people would be better off
  • Improving safeguarding at the DWP – an evolving and essential process

Who should attend?

This course is suitable for anyone reasonably familiar with UC who needs to be confident that their knowledge is up to date.

It will not be suitable for people who are brand new to Universal Credit, or people who do specialist benefits casework.




The trainer’s knowledge, energy and ability to manage the space was extremely well done.  Sharing tools to empower our clients and highlighting important language and regulations.  Also the case studies were brilliant as it brought it to life and was really memorable.


This course is also available in-house.  Prices start from £375 for up to 14 people.  This can be a cost-effective way of training staff and can be tailored to best meet the needs of your organisation.

For more information see In-house Training 

Please contact the Learning & Development Team for further assistance  [email protected]  or telephone  01273 645420

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