Real client stories illustrate and inspire. They are more than case studies. They are powerful sources of evidence linking events and actions together. They provide an authentic voice of clients and service participants who are the heroes of your story. They are memorable and demonstrate impact and the difference made. They provide the glue that binds qualitative and quantitative data together.
BHT’s new ‘How to Write Real Client Stories for Impact Evaluation’ course will provide you with the knowledge and tools to create structured questions, interview your clients and service participants, and write engaging and compelling Real Stories for evaluation reports.
Participants on this course will also have access to a downloadable copy of the Social Value – Made Real Toolkit – How to Write Real Stories for Impact Evaluation.
Ensures you are able to:
- apply Social Value – Made Real IMPACT categories to organise your outcomes and create a question template for structured Real Story interviews.
- apply tools and resources to undertake interviews and write up Real Stories.
- understand how to analyse Real Stories to demonstrate social value and calculate value for money, preventative values and environmental impact.
- understand how Real Stories fit within a wider Social Value and Impact monitoring and evaluation framework.
Who should attend?
This course is suitable for anyone who has responsibility for setting performance measures, monitoring and evaluating projects or services.
All participants should bring their own service aims, objectives, performance measures, outputs, outcomes and quality standards. If these are not available then a good understanding of the aims and objectives of a service and the end results you are seeking to achieve. This could be as determined through funding or contract agreements.