BHT_Training_logo_final_pos

Browse Our Courses

Loading Courses

« All Courses

  • This event has passed.

Interpersonal Skills for Managers

7 November 2016

| £160

Details

Date:
7 November 2016
Course Category:

Location

Brighton
Brighton, United Kingdom

Trainer

Shaun Young

Other

Duration
One day
Pricing
Standard: £160 Charity 2: £120 Charity 1: £80

Interpersonal Skills (IS) involves having an acute awareness of self and others, excellent communication skills, an ability to control and manage your thoughts, feelings, and behaviours and the ability to motivate others to do the same.

This interactive course, designed for managers, explores the latest research into human behaviour and will develop your IS skills to overcome resistance, develop effective working relationships, and engage and motivate people to work with you towards your goals. 

Ensures you are able to:
  • recognise the importance of emotional intelligence in your role as a manager
  • apply a range of IS techniques to develop effective working relationships
  • identify personal behaviours and how these impact on others
  • understand how best to work with different personalities
  • motivate others to change their behaviour and improve your ability to manage peoples’ emotions
  • understand how to increase rapport and empathy, including how to manage difficult and sensitive conversations
Who should attend?

Suitable for all managers, deputy managers, team leaders and supervisors.

Who's Attending

3 people are attending Interpersonal Skills for Managers

Tickets

Tickets are not available as this event has passed.

Share this with someone you know