BHT have extended this popular introductory level course for 2017, which is aimed at new advisers and other professionals working with low income clients.
This revised two day Introduction to Benefits course will allow time to cover the benefits system fully, and includes a comprehensive guide to Universal Credit as it starts to expand to all claimant groups throughout the country.
Ensures you are able to:
- understand the different types of benefits and how they interrelate
- identify the appropriate benefits for all types of circumstance, the criteria and processes for claiming, and how to avoid pitfalls and difficulties
- understand the benefits that relate to disability and vulnerability, such as Employment and Support Allowance and Personal Independence Payment
- feel confident about the main features of Universal Credit and its implications for your clients
- understand the basics of housing benefit, and who is affected by issues such as the bedroom tax and benefits capping
- use the internet to calculate what someone needs to live on, and how that can be achieved, checked or improved
- appreciate the nature of current and proposed reforms, and how their worst effects can be mitigated
Who should attend?
Suitable for staff who need a back to basics, comprehensive tour round the benefits system in order to work confidently with clients on low incomes.
Attendance on both days is required.
The training materials are perpetually useful for reference and actually putting the knowledge into practice.