What causes some relationships at work, whether with clients or colleagues, to be difficult and stressful?
When we feel persistently threatened with overwhelming workloads, our ability to be person-centred in our communications can be compromised. Furthermore, we can often find ourselves in situations where it becomes difficult to communicate in a person-centred way.
A growing area of research is showing that the mindful practice of self-care is integral to sustaining empathy and compassion for others and that some simple time-efficient practices for improving the way we care for ourselves can make lasting impacts on individual resilience, organisational culture and collective well-being. Most importantly, improvements in the ability to look after ourselves enable an enhanced responsiveness to the needs of our clients and colleagues.
BHT’s new ‘Person-Centred Relational Skills’ course is designed to improve your practice in three key areas: self-care; person-centredness; and advanced communications skills.
The course will be co-delivered by an experienced role-play actor.
Ensures you are able to:
- improve your awareness of your own needs and ability to maintain healthy, sustainable boundaries
- improve your ability to reflect on your practice and cultivate compassion for self, clients and colleagues
- engage with the detail of what matters most to clients and colleagues
- improve your confidence in contributing to the development of a compassionate team/organisational culture
- improve your skills and confidence in a range of communication skills: structuring a conversation, effective listening, identifying concerns and issues, handling strong emotions, and challenging people about their behaviour
Who should attend?
Suitable for all staff looking to develop their relational skills.
A willingness to step out of your comfort zone!
I think this was the best and most powerful course I have ever done!