This full day course will develop your existing Universal Credit (UC) knowledge and ensure that you are confident in dealing with the more problematic areas of UC in the light of ongoing legal challenges, the managed migration pilot, and complex issues relating to people with disabilities.
It will also be an opportunity to catch up with the latest UC developments locally, and to share experiences, suggestions and contacts with the other participants.
The material will incorporate all of the latest developments and regulatory changes.
The course will cover:
- The current status of both UC and legacy benefit claimants, and the processes for migration between the two
- The latest Court decisions on problematic aspects of UC, such as the treatment of income, childcare costs, transitional protection and other thorny issues
- Ongoing issues for vulnerable people, including transfers from ESA to UC, claiming ‘new style’ contribution based benefits, how to use regulations and guidance for protection, negotiating the right Claimant Commitment
- Current housing issues for UC claimants, including the landlord portal, Alternative Payment Arrangements, and problems with non-dependants
- The exchange of skills, suggestions and information between local agencies
Who should attend?
This course is suitable for people who are already working with UC claimants.
Course level: Intermediate
This is an intermediate level course however it may not be technical enough for people who are specialist benefits caseworkers, although they are welcome to attend and share their experiences.
For those who are new to UC, we advise on attending the ‘Universal Credit from Scratch’ course on 25th September 2019.